If,
at any time, you do not agree to or cannot comply with any of these
Terms of Use, you should not, and are not allowed to, access or use
this Site. In the event of a violation of these Terms of Use,
MET INTERNET SALES reserves the right to seek all remedies available by
law and in equity.
Shipping:
We
ship to the 48 contiguous U.S. States Only.
We
do not ship to A.P.O.'s or U.S. Territories. We
ship primarily with UPS. We may use other shippers but we primarily use
UPS.
Shipping
Time Frames: If we recieve your order before 11:00 am we will ship the
same day. If we recieve your order after 11:00 am we will ship the item
the next business day. (Our business days are Monday-Friday
9:00am-5:00pm EST). If the item you ordered is not in stock we will
order our supplier to ship item directly to you. Depending on supplier,
your order will be processed in 2 to 3 days; which is faster than
having item shipped to us and then shipping the item to you. The time
frames stated are general time frames; orders recieved during holidays
may take longer but will be processed as soon as possible.
NOTE:
Please Double check your shipping Information! ALL of the
costs associated with undeliverable shipments are the customers
responsibility.
Defective
Merchandise: All claims for defective merchandise
must be made within 10 days of receipt. Return of defective merchandise
must be approved in advance and the merchandise is subject to
inspection before the claim can be allowed.
If
a package arrives damaged: Notify the shipper immediately. Save all
packing materials and contact us immediately. If merchandise is shipped
FOB shipping point, damaged merchandise and all packing materials MUST
be held for inspection by the delivering carrier. Claims for damage
must be made with the carrier. We will do our best to help you resolve
the problem with the shipper. The Cookware Shoppe is not responsible
for any damage to products during shipping. If you are unhappy in any
way, e-mail us and we will try to make things right. we
cannot help if we do not know about the problem.
If
there is an error in your order, please contact us as soon as possible
after receiving your order so we can correct the problem. We apologize
for any inconvenience and we will do our best to correct the error.
Item must be unused and in all of its original packaging to be
replaced.
Note:
All unauthorized returns will be sent back at owners expense. We do not
accept used returns! If you return an item after using it; the item
will be sent back to you immediately and you will be charged for
shipping.
Disclaimer:
In the event of a pricing/billing error: The Cookware Shoppe shall ~ at
it's sole discretion ~ exercise the option of canceling the order ~
with a full and immediate refund. In the event of an over-payment ~ the
item will be shipped and the full amount of the over-charge will be
refunded to the Customer's Account. Further-more the
materials in this site are provided "as is" and without warranties of
any kind either express or implied. THE COOKWARE SHOPPE
disclaims all warranties, express or implied, including, but not
limited to, implied warranties of merchantability and fitness for a
particular purpose.
THE
COOKWARE SHOPPE does not warrant that the functions contained in the
materials will be uninterrupted or error free, that defects will be
corrected, or that this site or the server that makes it available are
free of viruses or other harmful components. THE COOKWARE SHOPPE does
not warrant or make any representations regarding the use or the
results of the use of the materials in this site in terms of their
correctness, accuracy, reliability, or otherwise. You and not THE
COOKWARE SHOPPE assume the entire cost of all necessary servicing,
repair or correction. Applicable law may not allow the exclusion of
implied warranties, so the above exclusion may not apply to you.
Under
no circumstances, including, but not limited to, negligence, shall THE
COOKWARE SHOPPE be liable for any special or consequential damages that
result from the use of, or the inability to use, the materials in this
site, even if THE COOKWARE SHOPPE, or an authorized representative of
The Cookware Shoppe, has been advised of the possibility of such
damages. Applicable law may not allow the limitation or exclusion of
liability or incidental or consequential damages, so the above
limitation or exclusion may not apply to you. In no event shall THE
COOKWARE SHOPPE's total liability to you for all damages, losses, and
causes of action (whether in contract, tort, including but not limited
to, negligence or otherwise) exceed the amount paid by you, if any, for
accessing this site.
Facts
and information at this website are believed to be accurate at the time
they were placed on the website. Changes may be made at any time
without prior notice. All data provided on this website is to be used
for information purposes only.
This
Website (THE COOKWARE SHOPPE.COM) may contain links to other sites on
the Internet that are owned and operated by third party vendors and
other third parties. You acknowledge that THE COOKWARE SHOPPE is not
responsible for the availability of, or the content located on or
through, any other Website. You should contact the site administrator
or Webmaster for these Websites if you have any concerns regarding such
links or the content located on such Websites. Customer agrees to the
terms published in this customer service section by virtue of placing
an order with our company. Placing an order from THE COOKWARE SHOPPE
signifies that you have read and agreed to all company polices. Any
access or use of this site that is inconsistent with these terms is
unauthorized and strictly prohibited. Customer authorizes his credit
card company to abide by these terms. Please call us immediately at:
401-308-7617 if there is a problem so that we may get you your refund
faster in keeping with our terms above. It
has been our experience that contacting your credit card company prior
to us significantly delays your credit. If there is a problem with your
order, please call us at 401-308-7617 so that we may solve it and make
you satisfied. The Cookware Shoppe maintains the right to refuse refund
to anyone who does not follow the rules and regulations stated in this
policy. All unauthorized returns will be sent back at owners
expense.
